Terms of Use

01

About these terms

These Terms of Use govern your use of the Lapka app and website. Lapka is operated by Anatoliy Dolinskiy (“we”, “us”). Contact: lapka.admin@gmail.com.

By using Lapka, you agree to these terms. If you do not agree, do not use the service. You must be at least 18 and legally able to enter into this agreement. Our Privacy Policy explains how we handle personal information.

02

What Lapka provides

Lapka provides cat-training programmes, lesson instructions, tricks, games and progress tracking. Personalised content is based on the information you provide and may be generated with AI. Outcomes depend on your cat, circumstances and how training is carried out; we do not guarantee a particular result or timeframe.

Lapka is not a veterinary service. It does not diagnose, treat or rule out illness, injury or emergencies, and it does not replace a veterinarian or a qualified professional who can assess your cat. In-app safety prompts are limited and may not recognise a problem. Do not rely on their absence as reassurance or delay veterinary care because of app content.

You are responsible for supervising your cat and choosing safe activities and equipment. Stop an activity if your cat appears distressed or uncomfortable. Never use the app as a reason to punish, frighten or force a cat.

03

Accounts and access

Provide accurate information, keep your sign-in credentials secure and tell us if you believe your account has been compromised. You are responsible for activity you authorise through your account. Do not share or sell access, impersonate another person or use someone else’s account without permission.

Lapka currently supports one active cat profile per account. Replacing a profile or starting again may archive previous records rather than erase them. Internet access is required for sign-in, synchronisation, purchases, transcription and generation. Local copies do not replace a backup, and some features may be unavailable offline.

04

Subscriptions, trials and renewal

Paid features require an active subscription or other access granted by Lapka. Subscriptions are purchased through Apple’s App Store or Google Play. The price, currency, billing period and any eligible trial or introductory offer are displayed before you confirm the purchase. Store prices and offer availability may vary by region and eligibility.

Subscriptions renew automatically unless cancelled. Your Apple or Google account is charged under the store’s billing rules. If a free trial is offered, it converts to the displayed paid subscription unless you cancel before the trial ends. On the App Store, cancel at least 24 hours before the end of the current period or trial to avoid renewal; Google Play’s displayed renewal terms apply to Play purchases.

You can manage or cancel a subscription in Apple subscription settings or Google Play subscriptions. Deleting Lapka or your Lapka account does not cancel a subscription. After cancellation, access normally continues until the current paid period ends, subject to the store’s rules for trials, refunds and revocations.

Refund requests are handled through the store that charged you: Apple or Google Play. Nothing in these terms removes a refund or other remedy required by applicable consumer law. Changes to subscription pricing are communicated and applied under the relevant store’s rules, including consent where required.

05

Your content and AI output

You retain your rights in the text, recordings, photos and feedback you provide. You give us permission to store, process and transmit that content to the extent necessary to provide the service, respond to your requests and operate Lapka, as described in the Privacy Policy. Only submit content you have the right to use and share.

You may use the training content delivered to you for your own personal, non-commercial cat training. AI output can be inaccurate, incomplete or similar to output provided to other people; we do not promise that it is unique or that it gives you exclusive intellectual property rights.

We do not use your personal content to train AI models. We may use product suggestions to improve Lapka without an obligation to pay for the suggestion, while respecting your ownership of submitted content and our privacy commitments.

06

Permitted use

We grant you a limited, personal, non-exclusive, non-transferable licence to use Lapka for its intended purpose, subject to these terms and applicable store terms. Lapka’s software, branding, illustrations and other materials remain protected by the rights of their owners.

You must not:

• use Lapka for unlawful activity or to harm people or animals;
• attempt to access another person’s data, bypass subscriptions or security controls, or disrupt the service;
• use automated requests to overload, scrape or abuse the service;
• upload malicious code, unlawful content or material that infringes another person’s rights;
• resell the service or reproduce and distribute its protected materials without permission, except where applicable law allows it.

07

Availability and changes

We may release updates, correct content, change features or temporarily interrupt service for maintenance, security or operational reasons. We do not promise uninterrupted or error-free availability. Where a change materially affects a paid service, we will provide notice and any remedies required by applicable law. We will not remove mandatory consumer protections through an update to these terms.

Keep the app and your device software reasonably up to date. Older versions may stop working with our servers or third-party services.

08

Ending your use

You can stop using Lapka at any time and request deletion of your account and data using the deletion instructions. Cancel any subscription separately with Apple or Google.

We may restrict or suspend access when reasonably necessary to address serious misuse, security risks, unlawful activity or a material breach of these terms. Where appropriate, we will explain the reason and give you an opportunity to resolve it; urgent security or legal circumstances may require immediate action. If we discontinue a paid service, applicable consumer rights and store refund rules remain available.

09

Responsibility and consumer rights

We will provide the service with reasonable care and skill. To the extent permitted by law, we do not make additional promises that Lapka will meet every individual need, be continuously available or achieve a particular training result.

To the extent permitted by applicable law, we are not responsible for losses caused by misuse, use contrary to reasonable safety instructions, or events beyond our reasonable control. We do not accept liability for business losses arising from a service provided for personal use.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence where applicable. Your mandatory statutory rights, including rights relating to defective or non-conforming digital services, remain unaffected.

10

Store terms and disputes

Your use of Apple and Google services is also subject to their applicable terms. For the iOS app, Apple’s Standard Licensed Application End User License Agreement applies to the software licence. These terms describe Lapka’s service and do not reduce rights granted by applicable store terms or mandatory law.

If a problem arises, contact lapka.admin@gmail.com so we can try to resolve it. Applicable law determines the governing law and competent courts. Nothing here prevents you from using the courts, consumer authorities or other remedies available to you under mandatory law in your country of residence. These terms do not require mandatory arbitration or waive collective remedies available by law.

11

Changes and contact

We may update these terms to reflect changes in the service or legal requirements. The effective date appears at the top. We will give notice of material changes through the app or your account email where required, and obtain agreement where applicable law requires it. If you do not agree to a change, you may stop using Lapka and cancel future subscription renewals, without losing rights relating to an existing purchase.

For support, subscription questions or legal enquiries, email lapka.admin@gmail.com. In-app feedback is for ideas and bug reports and is not a live support channel. Contact a veterinarian for urgent concerns about your cat.